Frequently Asked Questions
Still have questions? We’re here to help — reach out anytime at contact@antoniovirelli.com.
When will my order arrive?
Orders are processed within 2–5 business days (Mon–Fri). Shipping takes 5–15 business days, with tracking updates sent by email.
Which countries do you ship to?
We offer worldwide shipping to most regions, including:
United States, Canada, United Kingdom, European Union, Australia, New Zealand, Middle East, and parts of Latin America and Asia.
If your country is not listed at checkout, please contact us before placing an order.
What are the shipping costs?
We offer a simple flat-rate shipping fee of $7.99 USD worldwide.
Can I edit my order after placing it?
If you contact us shortly after placing your order, we’ll do our best to make any changes before it is processed and shipped. Once your order has been dispatched, changes are no longer possible. If you need to update your order, please contact us as soon as possible at contact@antoniovirelli.com.
What payment methods do you accept?
We support secure checkout with major cards such as Visa, Mastercard, and American Express, along with Shop Pay, Apple Pay, and Google Pay where available.
How can I track my order?
A tracking link is sent to your email once your order has been dispatched. You can track your shipment through our “Track My Order” page, which can be found in both the header and footer of the website.
Is sales tax applied to my order?
Where required by law, state sales tax is calculated automatically at checkout using your shipping address.